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Contact MoneyGram for questions or assistance

We're here to help anytime you need. Whether you have a question or are reporting a problem, MoneyGram's Customer Service will respond as quickly as possible.  There are a number of ways to contact us or find answers to questions. Please select the option below to best meet your needs.

  • Visit our frequently asked questions for answers to common money transfer questions
  • Contact us for information, to request assistance or to report a problem by completing the form below
  • Looking for a MoneyGram location near you? Our locator can help.
  • To contact us by phone, call: 1-800-666-3947

Report Fraud

MoneyGram has made it easy for you to report fraud online. You may use the form below to report fraudulent activity by selecting Report Fraud from the Type of Request drop down*. Please provide details of the incident in the Comments field.

*If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 1-800-926-9400 in order to have the transaction cancelled immediately

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